Effective Date: January 1, 2026
San Ramon Heavy Duty Towing ("we," "our," or "us") operates the website at sanramonheavydutytowing.com. This Privacy Policy explains how we collect, use, and protect information when you visit our site or contact us. By using our website, you agree to the practices described in this policy.
We collect information in two ways: information you provide to us directly, and information collected automatically when you visit our site.
When you fill out our contact form, request a quote, or communicate with us by phone or email, you may provide your name, phone number, email address, physical address, and details about your service request. We only collect what you choose to share.
Our website may collect standard web analytics data, including your IP address, browser type, pages visited, time spent on pages, and referring URL. This data is collected through cookies and analytics tools to help us understand how visitors use our site.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Our website uses cookies - small text files stored in your browser - to support site functionality and analytics. You can disable cookies in your browser settings, though some parts of our site may not function properly without them. We may use third-party analytics tools such as Google Analytics. These services have their own privacy policies governing how they use data collected on our behalf.
Our contact form is powered by Tally (tally.so). When you submit a form, your information is transmitted to and stored by Tally according to their privacy policy. We recommend reviewing Tally's policy at tally.so if you have questions about how form submissions are handled. We may also embed Google Maps, which is governed by Google's privacy policy.
We retain contact information and service request details for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. If you would like us to delete your information, please contact us using the details below.
Depending on your location and applicable law, you may have the right to:
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at info@sanramonheavydutytowing.com.
We take reasonable measures to protect the information you share with us from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will take steps to remove it.
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
San Ramon Heavy Duty Towing
4000 Dunbarton Cir, San Ramon, CA 94583
(925) 678-6684info@sanramonheavydutytowing.com